Student support, health and safety

Ireland’s National Public Health Emergency Team has advised anyone who has symptoms to self-isolate for 14 days.

If you have symptoms of COVID-19 (coronavirus) or have been in close contact with a confirmed case in the last 14 days the following is advised:

  • RCSI students will have continued access to GP services of the Mercer Medical Centre. Please visit the website for guidance, contact information and opening hours.
  • Alternatively, you should telephone your GP, or emergency department – if this is not possible, telephone 112 or 999; in a medical emergency (if you have severe symptoms), phone 112 or 999.
  • Please don’t go to your GP, surgery, pharmacy or hospital. The GP will assess you over the phone. If they think you need to be tested for COVID-19 (coronavirus), they will arrange a test.
  • Isolate yourself from other people – this means going into a different, well-ventilated room alone and with a phone; please discuss this arrangement with your accommodation provider and follow public health advice in relation to self-isolation within your accommodation.
  • Please contact the RCSI CoMPPAS team to notify them of your situation. The CoMPPAS student welfare team will follow up and check-in with you. As an RCSI student, you can access medical advice by contacting Mercers Medical Centre by calling +353 1 402 2300.
  • If you are staying in RCSI accommodation, please contact Student Services and notify them concerning your need to self-isolate.

Please follow the advice being issued by the HSE (Irish public health service) regarding self-isolation for people who are symptomatic or awaiting test results.

If you have not already done so, you should inform your closest contacts (i.e. housemates and partner) that you are being tested and advise them to ensure that they adhere to strict social distancing protocols. Please also let the RCSI CoMPPAS team know.

You should also inform close contacts (people who you have had more than 15 minutes' face-to-face contact with/have shared a room with for more than two hours in the 48 hours prior to your symptoms developing or since you have developed symptoms) and people who you are aware fall into a vulnerable group.

Please follow the health advice issued to you upon diagnosis. The HSE will begin contact tracing to inform your close contacts and you should provide them with all of the information that they need. To speed up this process, you should consider informing your closest contacts (housemate and partner) of your positive diagnosis and advise them to restrict their movements until they are contacted by the HSE.

You should also inform close contacts (persons who you have had more than 15 minutes' face-to-face contact with/have shared a room with for more than two hours in the 48 hours prior to your symptoms developing or since you have developed symptoms) who you are aware fall into a vulnerable group.

If you have tested positive, please also let our CoMPPAS student welfare team know directly. They can check in with you and if you have concerns they will be able to link you to a range of supports available to you.

You can reach out directly to the RCSI student welfare team for support by emailing

The RCSI student welfare officers are on hand to support you despite the restrictions imposed on us by the COVID-19 pandemic. While we can no longer provide face-to-face personal support, we understand students may be anxious at this time and we encourage you to make contact with us. The team can make contact, assess your needs and link you to a wide range of supports available to you, including our counselling and medical services for students. 

There are also resources available to you through our CoMPPAS Student Assistance Programme portal.

Our student welfare team in the CoMPPAS Office will be available to support you along with other college services.

If you are diagnosed with COVID-19, a public health professional will contact you with the positive result. They will also advise you on self-care. Unless assessment at hospital is indicated, the current advice to all patients in a suspected case of COVID-19 is:

  • Stay at home and self-isolate for a minimum of 14 days from the start of your symptoms, the last five days of which you should be without fever. Further information is available on the Health Protection Surveillance website.
  • Household contacts should also restrict their movements for 14 days after the case went into isolation.

If you live in RCSI student accommodation, student services will make arrangements for your catering. Our student welfare team are also available to provide you support and advice in relation to your personal wellbeing.

Our RCSI student GP Service provided through Mercers Medical Centre are is available to provide you with access to clinical services and support.

Any student who feels anxious or stressed during these challenging times, should contact our CoMPPAS student welfare team who are trained to help, or can provide a listening ear. They can also connect you with our wide range of student support services, including our counselling and medical services for students. 

Yes. The SARA and CoMPPAS teams continue to work remotely during the closure period and can be contacted as below:

You can also contact or various CoMPPAS teams directly:


All RCSI staff continue to work remotely during the period of closure and are available to provide support to all of our students.

All of our CoMPPAS services, welfare, academic support, disability and careers are here to support you. See the above question for service contact details.

Yes. The RCSI Counselling service continues to be remotely available to students via telephone or video and students can contact this service directly to make an appointment by emailing RCSI Counselling Service or contact the student welfare team for advice on options.

RCSI also provides 24/7 access to telephone and video counselling through the CoMPPAS Student Assistance Programme (CSAP) out of hours and over weekends and holiday periods. Information on how to access this service and all other service can be provided to all students.