Information Technology

Report by Justin Ralph, Chief Technology Officer

RCSI remains committed to delivering a transformative education and learning experience, underpinned by ongoing investment in digital solutions across assessment, feedback and clinical placements. The introduction of real-time assessment and clinical placement tools is set to revolutionise healthcare education, enhancing the experiences of clinicians, students and staff through improved functionality, usability and accessibility.

Cybersecurity remains a critical priority, with regular reviews, business continuity planning in the event of a cyberattack, and updated IT security awareness training developed in collaboration with Human Resources. These initiatives complement ongoing workshops, training sessions and support guides for staff and students.

The Alumni, Fundraising, Fellows and Members Portal launched in May 2024, with new Professional Competence Scheme functionality introduced in May 2025. Since launch, over 16,000 users have logged in to access features such as submitting requests and applications, recording continuing professional development (CPD) activities, developing professional development plans, paying fees, accessing academic resources, updating personal data, donating securely online and participating in the volunteering programme.

The IT team has worked closely with the School of Dentistry and other departments to develop an IT roadmap supporting both teaching and clinical delivery. Key initiatives include the implementation of Akari for curriculum mapping, Moodle for Dentistry-specific content, Risr\Assess for custom exams, Risr\ Advance for GPA assessments and a transcript portal for GPA records. The team also designed a tailored network, procured and installed hardware, and integrated building management systems, creating a fully connected, assessment-focused digital ecosystem.

RCSI Online continues to expand its global portfolio. This strategic growth is enabled by a close partnership between academic leadership, IT and educational design teams—leveraging digital innovation and pedagogical excellence to deliver scalable, high-impact learning experiences worldwide.

Organisation-wide adoption of MS Teams, SharePoint collaboration spaces and OneDrive has enabled the move away from legacy V and U drives, delivering significant benefits for staff. The IT department continues to drive digital transformation, AI automation and service enhancements to improve organisational efficiency.

Through continuous maintenance and upgrading of applications and infrastructure, RCSI IT ensures a secure and innovative digital environment, committed to meeting the evolving needs of students, staff, researchers and stakeholders.