PgDip in Human Factors in Patient Safety
€6,195
The Human Factors in Patient Safety programme provides a greater awareness of risk and error in the workplace by equipping scholars with the skills required to mitigate risk and prevent adverse outcomes in healthcare settings.
Postgraduate Diploma
1 year
Online - Part-time
60 ECTS
September 2025
About
This inter-professional part-time online programme in Human Factors and Patient Safety from the RCSI Department of Surgical Affairs is for all professionals involved in healthcare.
Human factors recognises that non-technical skills are critical to enhanced patient care, and its study makes care safer and more effective in healthcare settings.
With access to an interprofessional team of experts you will develop an understanding of the theory around patient safety, errors, and the individual and system level factors which contribute to these. You will also gain a greater awareness of risk and error in the workplace by honing skills required to mitigate risk and prevent adverse outcomes.
Expand the skills and knowledge required to become involved in and lead patient safety initiatives and improve personal effectiveness through enhanced teamwork, leadership and communication.
You will attend online interactive sessions and workshops one day per month. The rest of the multi-disciplinary programme including didactic teaching, discussion boards, reading, and resources are offered online, which you can access in your own time.
This course is a Level 9 award on the Irish National Framework of Qualifications.
Watch our current scholars Jessica, Ivan and Gabriele speak about their experience on our programme.
Human Factors in Patient Safety 2025 brochure PDF | 2904.7 KB Provisional Timetable - Online PgDip in Human Factors in Patient Safety PDF | 933.9 KB FAQs - Postgraduate Diploma and MSc in Human Factors in Patient Safety 2025 intake PDF | 100.7 KB
Gain a comprehensive understanding of error, risk and safety in healthcare
Develop the skills to be safe and effective workers, team members, and leaders
Develop expertise in conducting patient safety research and quality improvement initiatives in healthcare
Learn from our world-renowned human factors faculty, whose members are actively engaged in research
Join our global community of interprofessional scholars
Learn within a flexible environment, with part time and 100% online learning
Suitable for
This online programme is suitable for all healthcare professionals including surgeons, physicians, anesthesiologists, emergency medicine doctors, obstetricians, pharmacists, nurses and midwives, as well as safety and quality managers.
Graduates achieve an in-depth understanding of error and risk in healthcare systems, you will acquire the skills to be safer and more efficient in your own practice, and gain the knowledge and skills to improve the safety and quality of care in your work systems.
What you will learn
Introduce patient safety with a systems perspective, exploring foundational and seminal literature
Improve personal effectiveness and team performance factors in healthcare settings
Explore theoretical principles and practical strategies behind quality improvement in healthcare
Explore professionalism, ethical practice, and advanced communication, including end-of-life care
Study various research methodologies and develop a proposal for a research dissertation
What our students say
Testimonial
"I learned a huge amount about myself and really pushed myself to learn as much as possible about the science of human factors and the impact it can have in the acute healthcare sector."
"What this programme teaches about communication and leadership impacted not only my day-to-day activities at work, but also my personal effectiveness and I can relate and immediately apply what I learn."
“All lectures are recorded; it makes it easy to catch up and follow along even if you are in a completely different time zone like I am in Australia – everything is accessible internationally.”
"The course is relevant to every aspect of healthcare, regardless of where that healthcare is being delivered. The faculty are all fantastic, they are knowledgeable and they are always available to support you every step of the way."
"This course has transformed the way I view healthcare, equipping me with the skills to drive systemic improvements and champion safer patient care environments."
Watch the video:
Yvonne Young (Assistant Director of Nursing in Sepsis, UL Hospitals Group, Class of 2024) highlights her experience undertaking the online Postgraduate Diploma/MSc in Human Factors in Patient Safety programme.
Watch the video:
Dr Emily O’Dowd (Senior Lecturer on the online Postgraduate Diploma/MSc in Human Factors in Patient Safety programme) highlights the value of the programme and what alumni have gone on to do after completing their studies.
Faculty highlight
Biography
Dr Emily O'Dowd
Dr O'Dowd has a background in psychology and health services and has published across topics such as quality improvement, measuring outcomes, and safety measures.
Find out more
Register your interest
For further information about this course, please submit your details below and a member of the team will be in touch.
Course information
This programme will assist you to:
- Describe and interpret the major concepts, principles, theories and methodologies associated with human factors and its application to patient safety and display an ability to synthesise and critically appraise the evidence.
- Identify and critically examine the specific person and system factors in hospitals which increase the risk of error and may impact patient safety.
- Appraise the role of non-technical skills in supporting safe and effective patient care.
- Utilise advanced communication and interpersonal skills to recognise and manage difficult situations arising from conflict with patients, relatives and colleagues.
- Demonstrate proficiency in the use of the main interpersonal and communication skills and tools.
- Recognise issues and circumstances in health care practice that raise potential legal liability and to utilise the frameworks necessary to analyse and critically evaluate errors in hospital practice.
- Select and apply quality and process improvement methodologies toward developing applied solutions to healthcare problems.
- Develop an idea into a comprehensive research strategy.
- Demonstrate mastery of the main qualitative and quantitative tools and techniques of human factors research and investigation.
- Champion and defend a systems perspective on risk and safety management in healthcare.
- Endorse the priority of patient safety in healthcare and demonstrate personal support for efforts to understand and manage healthcare risk more effectively.
Find out more about the benefits of this programme:
| Module | Description |
| Error and Safety in Acute Healthcare | In this introductory module, we take a systems perspective on the issue of patient safety. This is a foundation module, the seminal literature is explored in depth. |
| Personal Effectiveness and Non-technical Skills | This module focuses on the factors that contribute to improving personal effectiveness and team performance in healthcare. |
|
Leadership of Process and Quality Improvement |
In this module, the theoretical principles and the practical strategies behind QI are explored in depth. |
|
Professionalism and Advanced Communications |
In this module areas of professionalism are explored including relationships with patients and ethical practice. Principles and practice of advanced communication including shared decision-making, obtaining consent, open disclosure, breaking bad news and end of life care are also included. |
|
Research Methods |
Research methodologies including: experimental and quasi-experimental methods, quantitative descriptive/ observational research, qualitative and mixed methods research, pragmatic research approaches and research in process and quality improvement. Scholars will apply their skills to the development of a research proposal which will form the basis for their research dissertation. |
Module 1: Error and Safety in Acute Healthcare
- Day 1: Monday, 1 September 2025 – Introduction to Programme and to Human Factors in Patient Safety
- Day 2: Thursday, 2 October 2025 – Expert Day
- Day 3: Thursday, 23 October 2025 – Group Project Presentations
Module 2: Personal Effectiveness and Non-technical Skills
- Day 1: Monday, 10 November 2025 – Stress Day
- Day 2: Thursday, 4 December 2025 – Leadership Day
- Day 3: Thursday, 15 January 2026 – Group Project Presentations
Module 3: Leadership of Process and Quality Improvement
- Day 1: Thursday, 29 January 2026 – Quality Improvement
- Day 2: Monday, 23 February 2026 – Group Project Presentations
Module 4: Professionalism and Advanced Communication
- Day 1: Monday, 9 March 2026 - Professionalism
- Day 2: Thursday, 26 March 2026 – Advanced Skills Day
- Day 3: Monday, 27 April 2026 – Group Project Presentations
Module 5: Research Methods
- Day 1: Thursday, 14 May 2026 – Introduction to Research
- Day 2: Monday, 15 June 2026 – Applied Research Techniques
Following the successful completion of the Postgraduate Diploma, you may opt to progress to the MSc in Human Factors in Patient Safety. The MSc consists of a 30 credit Advanced Research Methods and Dissertation module which culminates in a submission-ready empirical research or quality improvement article plus an extended literature review.
Progression from Postgraduate Diploma to MSc
The MSc in Human Factors in Patient Safety is a two-year programme; the first year leads to the award of a Postgraduate Diploma, while the second leads to the award of MSc in Human Factors in Patient Safety.
At the end of year one and on the successful completion of five modules, you will be given the opportunity to indicate if you wish to progress to the MSc. Provided you have met the requirements to progress, you may continue to the MSc.
If, at this point, you do not wish to progress to the MSc, you can graduate with a Postgraduate Diploma in Human Factors in Patient Safety.
You must complete the Postgraduate Diploma year to be eligible to progress to the MSc. There is no option to enter straight into the MSc as this is a two-year programme.
Formative assessment will include participation in classroom activities and group work. Summative assessment for the majority of the modules will involve:
- A 2,000-word assignment.
- Participation in a group project and presentation.
- A 300-word submission to a weekly discussion forum (n = 6-8 per module).
The programme is accredited by the National University of Ireland, the Nursing and Midwifery Board of Ireland (NMBI) and RCSI.
Admissions
This is an inter-professional programme. Applications are invited from all those working in healthcare, including surgeons, anaesthesiologists, emergency medicine physicians, obstetricians, radiologists, acute care nurses, pharmacists, physiotherapists, radiographers, social workers, dietitians, occupational therapists, other allied healthcare professionals and quality managers.
To be eligible, you must hold a Bachelor of Medicine (MB) or a primary degree in a health and social sciences field with a qualification achieved at the level of 2.2 honours.
All candidates must also provide evidence of at least two years’ work experience in healthcare.
As part of the application process you are required to submit the following supporting documentation:
- CV.
- Copy of passport.
- Copy of educational transcripts.
- Proof of sponsorship (where applicable).
- A 500-800 word response to the question 'Why is healthcare still not safe?'. Please note that all responses will be screened for AI generated content. Before submitting your application please review our AI guidelines.
- Letter from current employer.
- Evidence of English language qualification (where applicable).
If English is not your first language, you will also need to supply a copy of an academic IELTS examination, or equivalent, with an overall score of at least 6.5 and no individual band below 6.5*, unless exempt.
Exemptions may apply if you have:
- Completed school or undergraduate studies (three or more years) through English in a country where English is the majority native language
- Completed school or undergraduate studies (three or more years) in an English speaking institution in a country where English is not the majority native language and where an IELTS score of 5 or more was a requirement for admissions to the programme
- Been working in a country (two years or more) where English is the majority native language or for an employer where English language is the official language
Please note: Certified proof must be uploaded as part of your application.
Read more about minimum English language requirements here.
Places on this programme are limited. Fees are as follows:
Postgraduate Diploma: €6,195 (Year 1 – EU and non-EU fee).
Please note: NCHDs in Ireland working in the HSE full-time may be able to combine CPDSS funding and TSS funding to cover up to €2,740 of the cost of this programme. You can check if you are eligible for this funding by emailing us at cpdss@rcsi.com.
Payment structure
Year 1
- First payment (on acceptance of offer): €1,500 + €45 NUI fee
- Second payment (August): €3,000
- Third payment (January): €1,650
Please note
The fee includes all resources, access to our award-winning online learning portal and access to extensive RCSI-only databases.
- There is a non-refundable online application fee of €100.
- The fee includes an annual NUI fee of €45.
- The fee is payable via the above schedule, where relevant.
- If you have outstanding fees you will not be entitled to receive your grades or be eligible to progress and or graduate (VLE and Library privileges will be withdrawn in these cases).
- RCSI accepts no obligation to refund any fee, or part thereof, in respect of a student who chooses to withdraw from a programme.
- If you choose to withdraw from a programme you are liable for full fees owed for the seat on that programme.
- All NUI parchments are issued in Latin; you will be required to pay an additional fee of €50 to NUI if you wish to have a parchment published in English. Further information can be found here.
- Fees are subject to review annually.
- If you are being sponsored or funded by your employer you should upload a funding confirmation letter in the document upload section on the application portal. A template is available below to download at your convenience.
How to apply
Join a wide range of healthcare professionals worldwide who have benefitted from completing our interprofessional and highly flexible programme. Applications for the 2025 intake are now open.
Applications will be accepted on a rolling basis and are open until all places have been filled or no later than 6 August 2025. Early application is advised.
Apply now
Queries
If you have any questions in relation to deadlines or availability please contact us at PostgradSA@rcsi.ie.