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Healthcare Management

MSc
Institute of Leadership, Dublin

Course details

The MSc in Healthcare Management is designed to facilitate healthcare professionals, managers and administrators to develop the necessary knowledge, expertise and skills which can be applied to various settings within healthcare systems.

The programme comprises six taught modules, an organisational development project and a personal development plan which aims to provide you with the knowledge and expertise to lead and manage effectively in healthcare organisations.

As a graduate of this programme you will be better able to ensure the delivery and configuration of high-quality healthcare services, lead and manage change and development within your organisation and profession. This will require a thorough knowledge and understanding of the complexity of healthcare, business processes, finance, operations management, information technology, marketing, leadership and strategy.

Applications are invited from all those working in the healthcare sector including doctors, managers, nurses, other clinical specialists and administrators who wish to develop and extend their management knowledge and skills. Personnel in allied health businesses such as medical supplies/equipment and pharmaceuticals may also find the programme relevant and valuable for their needs.

In response to the uncertainty surrounding COVID 19, potential travel restrictions and the importance of social distancing for healthcare professionals for the foreseeable future, we are pleased to confirm that our blended learning model will be facilitated in a digitally engaged format via our online teaching platform for Academic Year 20/21.

The MSc in Healthcare Management will be delivered through a blend of online content and activities and live interactive sessions, to offer a collaborative and supported student experience. Our experienced team have the skills and technology to provide a rich and engaging online experience and will be on hand to smooth your course for success as you commence your studies, no matter what your level of technical ability. Students will have the opportunity to become part of an international, healthcare focused, learning community, as they are supported to engage through collaborative group work, team building and networking opportunities – benefiting from each other’s experience in a safe and supported environment. 

Onsite days will be scheduled when it is safe to do so in the context of the Covid 19 pandemic.

Semester 1

Module 1: Managing Organisations and People
(10 ECTS)

This module introduces you to organisational structure and culture, teamwork, conflict, power and influence, and change management. You will also learn how to use analytical management tools. The module is supported by the development of your individual electronic portfolio.

Module 2: Operations & Quality Management
(10 ECTS)

In this module you will examine the patient journey using process mapping, identifying areas for improvement and discussing the concept of lean management. Project management tools are introduced and applied as part of the learning.

Module 3: Evaluation, Measurement & Research
(10 ECTS)

Modern health services require a complex range of information to support evidence-based practice. In this module, you will learn how to collect, analyse, interpret and present valid and reliable data as a foundation for evidence based practice.

Semester 2

Module 4: Leadership & Strategic Management 
(10 ECTS)

Different approaches to leadership and your preferred leadership style are explored here. You learn how to design and implement strategy using a wide variety of tools to understand the external environment and assess the internal strengths and weaknesses of your organisation. 

Module 5: Managing Finance in Healthcare Organisations
(10 ECTS)

This module introduces you to financial and management accounting. Topics covered include: preparation and interpretation of financial accounts, working capital, cash flow forecasting, budgeting and costs and costing.

Module 6: Quality & Risk Management
(10 ECTS)

Quality maintenance and improvement is necessary in healthcare given the imperative of maximising patient safety. In this module, you will explore the concepts of quality, safety and risk and examine current best-practice in a variety of healthcare contexts.

Semester 3 and 4

Action Learning Sets and Action Research Project
(30 ECTS)

In order to fulfil the requirements for an MSc Degree, you must complete the six modules outlined above and conduct a change management project in your organisation. This component of the programme is facilitated via action learning sets. Use your learning from Year 1, in conjunction with Year 2 seminars dedicated to the leadership of change, to develop and direct your own change project. In collaboration with your work-based manager you will select a project designed to produce benefits to your organisation, such as process improvements or resource restructuring, that are likely to result in substantial cost savings.

With the support of a dedicated Action Learning Set comprising a small group of fellow students, you will lead the selected organisational development project within your own workplace setting. The set will also support you to produce a dedicated project report with a reflective account based on your ongoing diary notes and a poster for display.

Year 2 of the programme is an exciting and beneficial opportunity for students dedicated to leading local healthcare change.

Participants on our MSc programmes in the past have produced considerable developments in their organisations and many projects have resulted in significant improvements, substantial cost savings and publications in management journals. You can view previous projects here.

Assessments

Your learning on each module is assessed by one of a number of methods: examination, individual assignment or team assignment and case studies.

 
 
 

This programme will provide you with the skills and knowledge to:

  • Understand the complexity and determinants of health and healthcare systems.
  • Understand management, the role of the manager in healthcare and understanding how organisations work.
  • Manage resources – effectively managing people, finance and organisations.
  • Manage across boundaries – evaluating how services can best be configured and delivered.
  • Team work effectively and manage multi-disciplinary teams.
  • Develop leadership, personal and professional learning and development skills.

Orientation

Orientation takes place in two parts: the orientation preparatory work and the live orientation session facilitated through our online platform

  • Orientation preparatory work:The preparatory work for orientation will commence on our virtual learning environment (VLE) on 18 September. Students will be required to complete some brief exercises and view a suite of short instructional videos. Students will be fully supported to access materials and the programme team are on hand to assist students.
  • Live orientation session: The one-day live orientation session will be facilitated online via our interactive teaching platform on 25 September. This event is an excellent opportunity to meet the Institute of Leadership team, meet your new classmates and get the skills and knowledge you need for academic success. IOL staff will be available to assist students at all times throughout the live orientation event. Please be assured that we are very experienced in working with students to access new technology and will make sure all our new students are able to participate.
  • Class days will be delivered in a digitally enabled format via our online teaching platform for Academic Year 20/21. These live teaching days will be delivered through a blend of online content, group activities and live interactive sessions, to offer a collaborative and supported student experience. The schedule for each day will be available at the commencement of each module. Students are strongly encouraged to attend all scheduled teaching days listed below and to be available for the full day on these dates.

Module teaching dates

Semester 1 Date
Orientation Day 25 September 2020
Module 1: Managing Organisations and People 30 September - 1 October; 9 October 2020
Module 2: Operations & Quality Management 11-12 November; 20 November 2020
Module 3: Evaluation, Measurement & Research 13-14 January; 22 January 2021
Semester 2 Date
Module 4: Leadership & Strategic Management 24-25 February; 5 March 2021
Module 5: Managing Finance in Healthcare Organisations 7-8 April; 16 April 2021
Module 6: Quality & Risk Management 19-20 May; 28 May 2021