Healthcare Management

Module 1: Managing Organisations and People
(10 ECTS)

This module introduces you to organisational structure and culture, teamwork, conflict, power and influence, and change management. You will also learn how to use analytical management tools. The module is supported by the development of your individual electronic portfolio.

Module 2: Operations Management & Quality
(10 ECTS)

In this module you will examine the patient journey using process mapping, identifying areas for improvement and discussing the concept of lean management. Project management tools are introduced and applied as part of the learning.

Module 3: Leadership & Strategic Management 
(10 ECTS)

Different approaches to leadership and your preferred leadership style are explored here. You learn how to design and implement strategy using a wide variety of tools to understand the external environment and assess the internal strengths and weaknesses of your organisation.

Module 4: Managing
Finance in Healthcare Organisations 
(10 ECTS)

This module introduces you to financial and management accounting. Topics covered include: preparation and interpretation of financial accounts, working capital, cash flow forecasting, budgeting and costs and costing.

Module 5: Quality & Risk Management 
(10 ECTS)

Quality maintenance and improvement is necessary in healthcare given the imperative of maximising patient safety. In this module, you will explore the concepts of quality, safety and risk and examine current best-practice in a variety of healthcare contexts.

Module 6: Evaluation, Measurement & Research (10 ECTS)

Modern health services require a complex range of information to support evidence-based practice. In this module, you will learn how to collect, analyse, interpret and present valid data as a foundation for evidence based practice.

Capstone Dissertation Project (30 ECTS)

A capstone dissertation brings together your learnings from the six modules and encourages you to reflect and think critically on a specific project. In line with the international best practice of increasing the diversity of assessment methods and student choice in assessment, the Graduate School of Healthcare Management offers you three options to fulfil the Year 2 requirements.  Use your learning from Year 1, in conjunction with Year 2 seminars you will choose

One option to undertake in year two:  

• Option A Co-design: Develop a co-designed quality improvement intervention for implementation into practice. You will identify a participatory co-design process that will bring together service users, clinical and non-clinical staff and, relevant support and advocacy groups to work together to improve or refine elements of the health and social care system, services or processes.
• Option B Change: Develop a change roadmap for implementation into practice. You will identify a project within a real-life health or social care context and articulate the strategic areas of change required to be ready for implementation.
• Option C Empirical: Undertake an empirical organisational based project. In collaboration with your work-based manager, you will select a project designed to produce benefits to your organisation, such as workforce planning, process improvements or resource restructuring, that are likely to result in substantial cost savings. This option requires ethics approval to undertake primary data collection.

Year 2 of the programme is an exciting and beneficial opportunity for students dedicated to understanding and leading context specific healthcare change.