Leading Quality and Value Improvement)

Leading Quality and Value Improvement

Professional Diploma
RCSI Graduate School of Healthcare Management, Dublin

Course details

The Professional Diploma in Leading Quality and Value Improvement is an innovative healthcare management course that develops the quality improvement (QI) competencies of healthcare professionals and managers. On successful completion, participants are skilled in QI methods and measures, and enabled to lead quality improvement initiatives in hospital and healthcare management settings. Graduates will also be able to demonstrate 'value' for health service users by providing evidence of economy, efficiency and effectiveness.

Suitable for:

Clinicians, interdisciplinary health and social care professionals, healthcare managers and administrators and those working in the wider healthcare sector who wish to develop their leadership and management capabilities and take the next step in their career.

Mode of delivery: 

This course is delivered in a digital format via our online teaching platform, making it accessible to busy healthcare professionals wherever they may be working.


The Professional Diploma in Leading Quality and Value Improvement is a nine-month, part-time academic programme.

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Our team would be delighted to answer any questions you may have on this programme. Please contact us for more information.

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Applications are accepted on a rolling basis. 


Module 1: Fundamentals of Quality Improvement for Healthcare Professionals (10 ECTS)

The aim of the module is to assist healthcare professionals to become familiar with key improvement methodologies and to apply these to their practice setting. There is an emphasis put on developing the skills required for team-based clinical quality improvement.

Measurement for Quality and Value Improvement (10 ECTS)

Leading and managing people and teams are key capabilities for healthcare professionals. The ability to influence people and events in your clinical organisations and across boundaries is a key requirement. The aim of this module is to develop your knowledge and skills in managing human and financial resources.

Module 3: Leadership & Strategy for Quality Improvement in the Health Services (10 ECTS)

The module aims to empower healthcare professionals and managers with the skills to optimise the performance of the health system where they reside. Key skills addressed will be how to use time series data to inform decision – making about improving the quality of care and the health of populations, and for reducing the cost of healthcare.

The Professional Diploma in Leading Quality and Value Improvement aims to: 

  • Develop participants’ as reflective practitioners and their knowledge of quality improvement research and theory to enable them to diagnose and treat quality and value opportunities in the healthcare system.
  • Develop participants’ knowledge of theories of quality improvement and leadership to enable them to facilitate teams to initiate and sustain improvement at all levels of the healthcare system.
  • Apply skills in improvement methods, measurement for improvement and health economics in relation to the management of quality opportunities in complex healthcare environments.
  • Develop participants’ competence in group facilitation and organisational culture awareness so that quality and value improvement techniques employed best fit with the organisational context.
  • Demonstrate the ability to challenge assumptions and to question processes, policies and procedures in the unpredictable environment of healthcare improvement work, both at individual and organisational levels.
  • Develop participants with the confidence, skills and insight to enable their capacity to fulfill a quality improvement leadership role in a healthcare environment. 
  • Develop a strategic mindset in relation to the implementation of quality improvement in the health services and demonstrate the capacity to employ this in practice.
  • Recognise and reflect on the importance of demonstrating value in negotiating quality improvements in the healthcare setting.

Below is the provisional timetable for the academic year 2021/2022 October intake:

Orientation Module

The two-week online Orientation Module begins on 11 October. Students will be required to complete some brief exercises and view a suite of short instructional videos. Students will be fully supported to access materials and the programme team will be on hand to assist students. There will be two live sessions as part of the Orientation Module:

  • Getting Started – 15 October (1pm-2pm)
  • Meet your Programme Director and academic orientation – 22 October (1pm-2pm)
Orientation Time 11 - 22 October 2021
Orientation Opens 11 October 2021
Orientation Webinar 1 1-2pm 15 October 2021
Orientation Webinar 2 1-2pm 22 October 2021
Module 1 26 October - 17 December 2021
Module 1 Opens 26 October 2021
Live Workshop 1 9:30-1pm 2 November 2021
Live Workshop 2 9:30-1pm 3 November 2021
Live Workshop 3 9:30-1pm 12 November 2021
Module 2 17 January - 11 March 2022
Module 2 Opens 17 January 2022
Live Workshop 1 9:30-1pm 25 January 2022
Live Workshop 2
9:30-1pm 26 January 2022
Live Workshop 3
9:30-1pm 4 February 2022
Module 3 21 March - 13 May 2022
Module 3 Opens 21 March 2022
Live Workshop 1
9:30-1pm 29 March 2022
Live Workshop 2 9:30-1pm
30 March 2022
Live Workshop 3
9:30-1pm 8 April 2022