Healthcare Management

MSc
Institute of Leadership, Dubai

Course details

The MSc in Healthcare Management is designed to facilitate healthcare professionals, managers and administrators to develop the necessary knowledge, expertise and skills which can be applied to various settings within healthcare systems.

The programme comprises six taught modules, an organisational development project and a personal development plan which aims to provide you with the knowledge and expertise to lead and manage effectively in healthcare organisations.

As a graduate of this programme you will be better able to ensure the delivery and configuration of high-quality healthcare services, lead and manage change and development within your organisation and profession. This will require a thorough knowledge and understanding of the complexity of healthcare, business processes, finance, operations management, information technology, marketing, leadership and strategy.

Applications are invited from all those working in the healthcare sector including doctors, managers, nurses, other clinical specialists and administrators who wish to develop and extend their management knowledge and skills. Personnel in allied health businesses such as medical supplies/equipment and pharmaceuticals may also find the programme relevant and valuable for their needs.

The MSc in Healthcare Management is designed to facilitate staff working in the health service and is delivered using a combination of classroom contact days, online learning and tutorials.

Year 1 consists of six taught modules which include four days of on-campus lectures and activities, with the remainder of the module dedicated to reading and assignment completion.

Year 2 comprises two taught modules – each four days in duration – and a practice-based dissertation, which is the equivalent of four modules. You will also be expected to attend a number of tutorials facilitated sessions throughout Year 2.

Most participants complete the Postgraduate Diploma in one academic year and the MSc degree in two academic years.

The MSc in Healthcare Management is offered in three locations: Dublin, Bahrain and Dubai. This means you may have the opportunity to take some of your modules in another country.

Semester 1

Module 1: Managing Organisations and People (10 ECTS)

This module introduces you to organisational structure and culture, teamwork, conflict, power and influence, and change management. You will also learn how to use analytical management tools. The module is supported by the development of your individual electronic portfolio.

Module 2: Operations & Quality Management (10 ECTS)

In this module you will examine the patient journey using process mapping, identifying areas for improvement and discussing the concept of lean management. Project management tools are introduced and applied as part of the learning.

Module 3: Evaluation, Measurement & Research (10 ECTS)

Modern health services require a complex range of information to support evidence-based practice. In this module, you will learn how to collect, analyse, interpret and present valid and reliable data as a foundation for evidence based practice.

Semester 2

Module 4: Managing Finance in Healthcare Organisations (10 ECTS)

This module introduces you to financial and management accounting. Topics covered include: preparation and interpretation of financial accounts, working capital, cash flow forecasting, budgeting and costs and costing.

Module 5: Quality & Risk Management (10 ECTS)

Quality maintenance and improvement is necessary in healthcare given the imperative of maximising patient safety. In this module, you will explore the concepts of quality, safety and risk and examine current best-practice in a variety of healthcare contexts.

Module 6: Leadership & Strategic Management (10 ECTS)

Different approaches to leadership and your preferred leadership style are explored here. You learn how to design and implement strategy using a wide variety of tools to understand the external environment and assess the internal strengths and weaknesses of your organisation.

Semester 3 and 4

Action Learning Sets and Action Research Project (30 ECTS)

In order to fulfil the requirements for an MSc Degree, you must complete the six modules outlined above and conduct a change management project in your organisation. This component of the programme is facilitated via action learning sets. Use your learning from Year 1, in conjunction with Year 2 seminars dedicated to the leadership of change, to develop and direct your own change project. In collaboration with your work-based manager you will select a project designed to produce benefits to your organisation, such as process improvements or resource restructuring, that are likely to result in substantial cost savings.

With the support of a dedicated Action Learning Set comprising a small group of fellow students, you will lead the selected organisational development project within your own workplace setting. The set will also support you to produce a dedicated project report with a reflective account based on your ongoing diary notes and a poster for display.

Year 2 of the programme is an exciting and beneficial opportunity for students dedicated to leading local healthcare change.

Participants on our MSc programmes in the past have produced considerable developments in their organisations and many projects have resulted in significant improvements, substantial cost savings and publications in management journals. You can view previous projects here.

Assessments

Your learning on each module is assessed by one of a number of methods: examination, individual assignment or team assignment and case studies.

This programme will provide you with the skills and knowledge to:

  • Understand the complexity and determinants of health and healthcare systems.
  • Understand management, the role of the manager in healthcare and understanding how organisations work.
  • Manage resources – effectively managing people, finance and organisations.
  • Manage across boundaries – evaluating how services can best be configured and delivered.
  • Team work effectively and manage multi-disciplinary teams.
  • Develop leadership, personal and professional learning and development skills.

Below is the timetable for the academic year 2018/2019:

Semester 1 Date
Orientation Day 20-22  September 2018
Module 1: Managing Organisations & People 05-08 October 2018
Module 2: Operations & Quality Management 09-12 November 2018
Module 3: Evaluation, Measurement & Research 11-14 January 2019
Semester 2 Date
Module 4: Leadership & Strategic Management 15-18 February 2019
Module 5: Quality & Risk Management 15-18 March 2019
Module 6: Managing Finance in Healthcare Organisations 01-04 May 2019
Exam Day 12 April 2019
Dissertation Seminar Preparation for Year 2 29-30 June 2019
Semester 3 and 4 Date
Action Learning Sets 2019/2020