Communication

This is a challenging time for healthcare, and for communicating in healthcare encounters. We are most effective when we are mindful of not only what we say, but how we say it. Below is a list of guides to resources to support and enhance your COVID-19 communication skills.

cover image for NHCP :Calgary-Cambridge Guide to Difficult Conversations
NHCP :Calgary-Cambridge Guide to Difficult Conversations PDF | 949 KB
cover image for NHCP :Calgary-Cambridge Guide to Telephone Conversations
NHCP :Calgary-Cambridge Guide to Telephone Conversations PDF | 886.6 KB
SICP COVID-19 Communication Toolkit PDF | 230.1 KB