Summary
Doctors working outside their country of training face unique challenges. This one-hour session explores how to reduce medicolegal risk through better communication, with a focus on the realities of practising in a new healthcare culture.
International research is clear: strong communication skills and managing patient expectations are essential to reducing complaints and claims.
In this interactive session, you’ll:
- Discover how to make stronger first impressions and convey empathy.
- Learn practical ways to manage expectations and respond to concerns.
- Understand how communication affects patient satisfaction and safety.
- Get familiar with Medical Protection’s CLEAR model – a simple tool for safer patient interactions.
Whether you’re just starting out or already navigating the system, this session will help you feel more confident, more effective, and better protected.
Suitable for: Students, NCHDs, consultants, faculty (primary content focus is towards international medical graduates).