Summary
The day will focus on fostering cultural agility and exploring key competencies within an Irish context, exploring the Irish culture, values, attitudes and behaviours. Participants will refine nuanced communication skills for diverse social and professional settings.
An emotional intelligence session will empower participants to apply learned principles in practice and social settings. Through the integrating etiquette principles, this training aims to prevent miscommunication errors, positively impacting professional practice and social interactions.
Suitable for: All levels.
Learning outcomes
- Identify key aspects of Irish culture, values, attitudes and behaviours crucial for fostering cultural agility and achieving cultural competencies.
- Develop awareness of the significance of cultural insights in navigating diverse social and professional settings, promoting patient-centred care, quality of care and preventing miscommunication errors.
- Demonstrate refined communication skills in both social and professional contexts, fostering patient-centred care and mitigating miscommunication errors.
- Understand the principles of emotional intelligence and their relevance to professional and social settings.
- Utilise emotional intelligence techniques to manage interpersonal dynamics, enhancing patient-centred care and fostering positive social interactions.